Privacy Policy

At Palm Beach Institute of Dentistry, accessible from palmbeachinstituteofdentistry.com, the privacy of our visitors and patients is one of our highest priorities. This Privacy Policy explains the types of information we collect through our website and how we use it.

If you have additional questions or require more information about this Privacy Policy, please do not hesitate to contact us using the details at the bottom of this page.

This policy applies only to our online activities and is valid for visitors to our website with regard to information they share and/or that is collected on palmbeachinstituteofdentistry.com. It does not apply to information collected offline or through channels other than this website.

Consent

By using our website, you hereby consent to this Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.

If you contact us directly or submit a form on our website, we may receive information such as your name, email address, phone number, the contents of your message or any attachments you send us, and any other information you choose to provide.

When you request an appointment or enroll in a program such as our membership plan through the website, we may ask for contact information including your name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new services, features, and functionality
• Communicate with you — including for appointment scheduling, patient and customer service, to provide updates and information about the practice, and, where permitted, for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Palm Beach Institute of Dentistry follows a standard procedure of using log files. These files log visitors when they visit websites; all hosting companies do this as part of their analytics. The information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and the number of clicks. This information is not linked to anything personally identifiable. It is used to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Cookies and Web Beacons

Like most websites, Palm Beach Institute of Dentistry uses cookies. These cookies are used to store information including visitors’ preferences and the pages on the website that were accessed or visited. This information helps us optimize your experience by customizing our web page content based on your browser type and other information. You can choose to disable cookies through your individual browser settings. For more detailed information about cookie management, please refer to your browser’s website.

Analytics and Advertising Partners

Our website may use third-party analytics and advertising services — such as Google Analytics, Google Ads, and Meta (Facebook and Instagram) — to understand site traffic and measure the effectiveness of our marketing. These third parties may use cookies, JavaScript, and web beacons in the ads and links that appear on our website, which are sent directly to your browser. They may automatically receive your IP address when this occurs. These technologies are used to measure the performance of advertising campaigns and to personalize the advertising content you see.

Note that Palm Beach Institute of Dentistry has no access to or control over the cookies used by these third parties. We encourage you to consult the respective privacy policies of these third-party services for more detailed information and for instructions on how to opt out of certain options.

Third-Party Privacy Policies

Palm Beach Institute of Dentistry’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective privacy policies of any third-party services for more detailed information, including their practices and instructions about how to opt out of certain options.

Your Privacy Rights

Palm Beach Institute of Dentistry is based in West Palm Beach, Florida. Depending on where you live and the laws that apply, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we have collected about you
• Request that we correct inaccurate or incomplete information, or delete personal information we have collected, subject to certain exceptions
• Ask how your personal information is collected and used, and opt out of any sale or sharing of that information

Florida residents have certain privacy rights under the Florida Digital Bill of Rights. Regardless of which laws apply to our practice, we are happy to honor reasonable requests to access, correct, or delete the personal information you have submitted through our website. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable time. Information that forms part of your dental or medical record is governed by HIPAA and our Notice of Privacy Practices.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access — You have the right to request copies of your personal data. We may charge a small fee for this service.
• The right to rectification — You have the right to request that we correct any information you believe is inaccurate, or complete information you believe is incomplete.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

Children’s Information

Protecting children online is another of our priorities. We encourage parents and guardians to observe, participate in, and monitor and guide their children’s online activity.

Our website does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately and we will do our best to promptly remove such information from our records. (Information collected in the course of treating minors as patients is handled under HIPAA and our Notice of Privacy Practices, not this website policy.)

Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page reflects the most recent changes. We encourage you to review this page periodically.